Arrived quickly and safely, and was exactly as described. Perfect for the calibration I needed to do.
Took too long to deliver the salt you fucking idiots
We received your order at 8pm on Saturday evening, and dispatched on Monday for guaranteed Tuesday delivery. As a small family run business, our team work Monday - Friday, meaning no orders are sent on a weekend; I apologise for the inconvenience, but this is clearly displayed on our website and in your order confirmation. As well as this negative review, you have also sent abusive emails and an agressive return request, for this reason I would appreciate if you would buy your biological supplies elsewhere in future.
Kind regards, Meg
The lung was in good condition suitable for inflation and deflation demo. Also good for dissection.
Items as described on website. Packaged well and delivered in timescales specified. Cant fault.
Amazing and very fast delivery. The heart came in a box with additional packs of ice. I bought it for my class (year 5) to consolidate their knowledge about the structure of the heart. It is very well preserved and I can not wait it share it with my class. Thank you!
I was a little worried when the lungs came as flat as pancakes as we had had some from another supplier which were vacuum packed and this had damaged the integrity of the lungs so that they wouldn't blow up. Yours however were fine. The teachers were impressed at how fresh they seemed and commented on how much they liked them.
However when we buy lungs straight from the abattoir we do not have to pay VAT but we do to you. Why is this ?
Dear Amanda,
Thank you for your review, so glad that you're pleased with the quality. The reason for the difference in VAT is that abattoirs can sell the lungs as a food item (and thus no VAT), whereas we supply purely as a dissection specimen which isn't suitable for consumption. I completely understand your frustration, but I'm afraid we have to charge VAT.
Kind regards,
Meg
This took a little longer to come than the other products we purchased ,but it was very healthy and worked well in the bubbling experiment.
Delivered safely and put in one. Won’t know how effective till later but pleased with order
Delivery was very quick and the heart was a very good specimen, fully intact and ideal for demonstration use on open morning.
Really happy, worked great. Fast delivery. Buy this product from here every year because I know it works.
Easy to order. Delivery very fast and nice sample. Will definitely order again
Delay in writing review as I wanted the teachers feed back on the fish heads. From a technician's point of view, so easy to shop here for fish heads. Arrived in an extremely timely manner in great condition and brilliant recycled packaging.
Great dissection material and yes we have stunk out the whole department!.
E. coli growing well. Thank you.
They are suitable to store in fridge for longer period. Individually packed and ready to use from your lab all the time.
Speedy delivery and very high quality. Would highly recommend
These arrived in perfect condition and were great for our students.
Excellent service. The pooter is ideal for collecting micro moths. I would recommend Darwin Biological as a company.
Hi again,
I happily award five stars, as your level of Customer Care and courteousness during your call, (following my last review), deserves applause. Now though, onto the nitty-gritty …. Would you believe that, your second delivery of pond water was just as devoid of ‘visible life forms’ as the first. I’m truly not laying the blame at your feet, simply that, it must have something to do with oxygen depletion - that’s my guess. Just as a suggestion, I reckon a simple, secure ‘fit for purpose’ polythene bag, (like the ones a goldfish is carried in), and some air pumped would be a good alternative.
I’m NOT requesting a refund, as I spent hardly anything.
All the best
Jeanette
Dear Jeanette,
Firstly I'm very pleased you had a good experience of our customer services, I'll pass your compliment on!
Regarding our pond samples, when viewed under a microscope, they contain a multitude of algae and protozoa. As they are a natural sample we can't guarantee specific species or the presence of invertebrates, but can assure you that upon dispatch they are teeming with microscopic life.
Many thanks,
Meg
They seem fine, there's not much to say about an agar plate.
Just wish you could get packs of 5 instead of 10, or even singularly wrapped
inside the bag they come in.
The growth medium arrived in good quality. It's easy to use following the guide provided. It's worth noting that one tube of solution is colourless, while the other one is slightly pale pink which may not be easily observed on the photos online.
The algae arrived were in good quality and in adequate concentration which can be used for experiment right away. It offers flexibility without the need to grow it first before use. Very good.
