Materials delivered in excellent condition and the status of the order was updated as it was progressed - this is extremely useful for biological supplies as we knew exactly when to expect it.
Easy to order and arrived quickly
Bought the Daphnia for my pond. Very pleased with the company's service delivery. The Daphnia arrived without any spillage as they were a live delivery so had been double-bagged. It was fascinating to watch them swimming in the murky waters in the bag. Were liberated into my pond and hope that they have settled in well.
I was interested to see how a pooter is made an how it works. The one supplied works fine, although its only suitable for tiny items like ants.
We've just started off the Slime Mould so need a few more days to see results. However, I've been so impressed with this company - their attention to the little things make them stand out. The products were packaged safely and beautifully - almost like a Christmas Hamper. The invoice / receipt was printed on unbleached paper and really was eye-catching. The box, despite apologising for being re-used, was taped in paper tape by someone with a precision eye. The padding inside will have a second outing for a Nativity Crib scene. It's the finer details like these that give confidence in a company like this. Thank you for a rare surprise when we opened the box.