Took too long to deliver the salt you fucking idiots
We received your order at 8pm on Saturday evening, and dispatched on Monday for guaranteed Tuesday delivery. As a small family run business, our team work Monday - Friday, meaning no orders are sent on a weekend; I apologise for the inconvenience, but this is clearly displayed on our website and in your order confirmation. As well as this negative review, you have also sent abusive emails and an agressive return request, for this reason I would appreciate if you would buy your biological supplies elsewhere in future.
Kind regards, Meg
The lung was in good condition suitable for inflation and deflation demo. Also good for dissection.
Items as described on website. Packaged well and delivered in timescales specified. Cant fault.
Amazing and very fast delivery. The heart came in a box with additional packs of ice. I bought it for my class (year 5) to consolidate their knowledge about the structure of the heart. It is very well preserved and I can not wait it share it with my class. Thank you!
I was a little worried when the lungs came as flat as pancakes as we had had some from another supplier which were vacuum packed and this had damaged the integrity of the lungs so that they wouldn't blow up. Yours however were fine. The teachers were impressed at how fresh they seemed and commented on how much they liked them.
However when we buy lungs straight from the abattoir we do not have to pay VAT but we do to you. Why is this ?
Dear Amanda,
Thank you for your review, so glad that you're pleased with the quality. The reason for the difference in VAT is that abattoirs can sell the lungs as a food item (and thus no VAT), whereas we supply purely as a dissection specimen which isn't suitable for consumption. I completely understand your frustration, but I'm afraid we have to charge VAT.
Kind regards,
Meg