Products were delivered promptly and were of excellent quality. The ordering process, payment, and shipment tracking were easy to navigate.
This product was delivered to us so quickly the service was fantastic, the packaging was flawless every attention to detail had been given to the super speedy, safe delivery of E Coli K12 that has worked perfectly.
I accidently found this company looking for a quick delivery Darwin Biologicals were able to dispatch immediately allowing us to have next day delivery The usual four companies that we have used in the past all had a two week delivery.
We are over the moon with the impeccable service.
Thank you very much
Hi Della,
You've made our day! Thank you for such a lovely review, it really does mean so much to us and we're glad we were able to help.
Many thanks,
Meg
I ordered K. rosea and a few other gram positive bacteria, all the strains arrived promptly within a couple of days of placing the order, and they all looked healthy. My lab and I are very happy with the speed and convenience of purchasing strains from Darwin Biological, we would be happy to buy more strains from them if any new ones become available on their store
Thank you for your kind feedback! We're delighted to hear you and your lab are satisfied with our service and products. We look forward to working with you in the future.
I ordered a frozen rat from Darwin Biological for a school's open evening dissection, and I was really impressed with both the product and the service. The specimen was a good size and arrived in excellent condition. It was well frozen, intact, and with no damage. My highlight was the packaging, which was particularly noteworthy, using recycled wool for insulation... I really appreciated from a sustainability perspective. I also had a very tight delivery window, and after contacting customer service, the team went above and beyond to ensure it arrived on time, which made a big difference!
Overall, a very positive experience. I would definitely order from Darwin Biological again and highly recommend them :)
Hi Caro,
Thank you so much for your wonderful review! We're delighted to hear you that you liked our packaging as well as the specimen. I've passed your feedback on to the team and look forward to working with you again.
Many thanks,
Meg